Privacy Policy

1. Data We Collect

Through the quotation request form, contact form and during normal business communications we may collect:

• Identity data: full name, company name
• Contact data: email address, phone number, postal address
• Shipment data: pickup and delivery locations, cargo type and dimensions, HS codes, dates and references
• Commercial data: invoicing details, payment records
• Technical data: IP address, browser type and device information when you visit our website

2. Purpose

We use this information to:

• Prepare and deliver quotations in response to your request
• Arrange transport, customs clearance and related logistics services
• Communicate with you about your shipments and account
• Comply with customs, tax, anti-money-laundering and other regulatory obligations
• Improve our services and website

3. Storage

Your data is stored on secure servers operated by us or our hosting providers. We retain personal information only as long as required to deliver the service and to comply with applicable legal, accounting or reporting obligations.

4. Sharing

We share data only with parties that need it to perform the service you have requested, including:

• Carriers, shipping lines, airlines and trucking companies
• Customs authorities, port authorities and regulators
• Customs brokers, warehouse operators and last-mile partners
• Banks and payment processors for invoicing

We do not sell your personal data and we do not share it for third-party marketing.

5. Cookies & Analytics

Our website uses essential cookies to operate correctly and may use first-party analytics cookies to understand how visitors use the site so we can improve it. You can disable cookies in your browser settings; some site features may not work as expected without them.

6. Your Rights

Subject to applicable law you may request access to, correction or deletion of your personal data, and you may object to or restrict certain processing. To exercise these rights, contact us using the details below.

7. Security

We use reasonable technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure or destruction. No internet transmission can be guaranteed 100% secure, so please use a strong password and do not share account credentials.

8. Changes

We may update this policy from time to time. The version published on this page is the one in force.

9. Contact

For privacy questions or to exercise your rights, please reach out via the contact page.